Residential treatment (RTC) billing

Residential Treatment Billing That Keeps Every Bed Day Paid

Residential programs live and die by concurrent reviews and per-diem coding. We keep authorizations current, bill each day correctly and fight the denials that come after day ten.

The challenge

Where residential revenue leaks

Concurrent review timing

Reviews every few days mean one late submission can leave several bed days unauthorized.

Per-diem coding by payer

Payers differ on revenue codes, HCPCS codes and whether room and board is billed separately.

Length-of-stay denials

Payers push for step-down. Without strong documentation, later days are denied for medical necessity.

Step-down transitions

Moving a client to PHP or IOP requires a new authorization before the first day of the new level.

Out-of-network pricing

Residential claims paid at a fraction of charges need reprocessing, appeals or single-case agreements.

Unworked A/R

High-dollar residential claims sitting in 60–120 day aging buckets with no follow-up.

What we handle

Everything it takes to get residential treatment claims paid

Hand us the full revenue cycle or just the parts that are breaking. Either way, one team is accountable for the result.

  • ✓
    Insurance verification and benefits checks before admission
  • ✓
    Initial authorization, concurrent reviews and UR coordination
  • ✓
    Per-diem charge capture and coding by payer
  • ✓
    Documentation checks against ASAM residential criteria
  • ✓
    Step-down authorization to PHP and IOP
  • ✓
    Medical necessity denial appeals
  • ✓
    Out-of-network negotiation and single-case agreements
  • ✓
    A/R follow-up and payment posting
Coding

Codes we bill every day

A reference to the codes commonly used at this level of care.

Revenue code 1002
Behavioral health accommodations, residential treatment, chemical dependency
Revenue code 1001
Behavioral health accommodations, residential treatment, psychiatric
HCPCS H0017
Behavioral health, residential (hospital residential treatment program), per diem
HCPCS H0018 / H0019
Behavioral health, short-term and long-term residential (non-hospital), per diem
ASAM 3.1, 3.5 and 3.7
Clinically managed and medically monitored residential levels of care

Codes, units and billing rules vary by payer, contract and state. We bill to your contracts and your payers' current policies.

How it works

How we get you paid

1

Free discovery call

One hour on your program, your numbers and your goals. You leave with clear options and no obligation.

2

Custom plan and pricing

We scope what you need, from one service like VOBs or authorizations to full RCM, and price it to the project.

3

Fix, build or run

We clean up denials and A/R, build and train your team or run billing every day, with weekly KPI reporting.

FAQ

Residential Treatment Billing FAQ

How often are concurrent reviews needed for residential treatment?

It depends on the payer and the authorization. Many payers review every few days. We track every review date so authorized days don't lapse.

Do you bill room and board separately?

When the payer and contract allow it. Some payers pay an all-inclusive per diem, others require separate room and board billing. We bill to your contracts.

Can you help with length-of-stay denials?

Yes. We review the documentation, coordinate peer-to-peer reviews and write medical necessity appeals.

Do you bill mental health residential as well as substance use?

Yes. We bill residential programs for substance use disorders, mental health and co-occurring conditions.

See what your residential treatment billing is leaving on the table

Book a free one-hour discovery call. We will look at how your billing runs today and lay out your options: full RCM, consulting for your team or help with one piece, like VOBs or authorizations. Serving Utah treatment centers and programs nationwide.