Hartstone & Craft helps behavioral health companies build revenue cycles that run efficiently, whether billing lives in-house, with us or somewhere in between. The firm is led by James Gibson, who has spent more than 15 years in behavioral health billing, payment processing and treatment center operations.
James has spent more than 15 years in behavioral health revenue cycle management, payment processing and treatment center operations. He founded Elevated Billing Solutions, which was acquired, and created the Behavioral Health Billing Institute to train and certify behavioral health billers.
He has built billing teams from the ground up, implemented billing software and AI integrations, and helped treatment centers prepare for and work through audits. He works directly with owners and leadership teams on every Hartstone & Craft engagement.
Behavioral Health Billing Institute →Denials are symptoms. We trace problems back to intake, authorization, documentation or payer setup and fix them where they start.
Weekly KPIs by payer and level of care, so owners see cash flow problems before they reach the bank account.
Whether we run billing or build your team, the goal is a revenue cycle that keeps working: documented workflows, trained people and the right systems.
Utah is our home market and focus. We also work with programs across the country, in-network and out-of-network.
We run billing end to end for every level of care, from VOB to payment posting, with weekly KPI reporting.
We build and train in-house billing teams, redesign workflows, implement billing software and AI integrations, and support audits.
Take on only what you need: VOBs, authorizations, utilization review, claims, A/R follow-up, appeals or credentialing.
Book a free one-hour discovery call. You will leave with a clear read on your billing and your options, with custom pricing for every project.
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