If you’re navigating growth, operational complexity, or critical decisions, this is where the conversation begins. We work with leadership teams to assess challenges, clarify priorities, and determine whether a strategic engagement makes sense. Not every situation requires a consultant — we’ll tell you if it does.
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Common questions about how we engage, who we work with, and what to expect from an advisory relationship.
Yes — while most of our work is confidential and conducted under non-disclosure, we’re able to share anonymized outcomes and relevant experience during introductory discussions. In select cases, and when appropriate, we can also facilitate conversations with current or past clients who have agreed to serve as references.
Yes. We work with organizations operating internationally, particularly where strategic clarity, operational performance, and executive decision-making are required across complex or regulated environments. Engagement structure and scope are tailored based on geography, regulatory considerations, and leadership objectives.
Hartstone & Craft operates with a senior-led advisory model. Engagements are led directly by experienced consultants and supported by a curated network of independent operators and domain experts who run their own businesses within highly specialized disciplines. We partner with these experts intentionally — not as general staff — to ensure clients have access to the highest level of real-world operating experience when and where it’s needed.
The best way to begin is by requesting an introductory discussion through our contact form. This allows us to understand your objectives and determine whether an advisory engagement is the right fit. If appropriate, a member of our senior team will follow up to schedule a conversation.
Our engagements are typically structured around project-based or retainer models rather than hourly billing. This allows us to focus on outcomes/deliverables rather than time spent. In select situations, we may offer time-bound advisory sessions for specific needs.
We don’t offer traditional money-back guarantees. Our work involves strategic judgment, leadership decisions, and execution alignment — outcomes that can’t be responsibly guaranteed.That said, we structure engagements carefully, set clear expectations upfront, and prioritize early alignment to ensure clients are confident in the value being delivered before committing to longer-term work.